This Privacy Policy describes how mambobabyfloat.co.uk (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site. The Site is operated by Snuggly Surprises Ltd, an authorized global distributor of Mambobaby™ systems.

1. Collection of Personal Information

To fulfill our global safety and delivery obligations, we collect information necessary to process your international orders and provide localized support:

• Device Information: Browser version, IP address, time zone, and interaction data via cookies to optimize site performance across different regions.
• Order Information: Name, billing/shipping address, and contact details. Payment information is processed securely via Airwallex and is never stored on our local servers.
• Customer Support Data: Information provided during correspondence to assist with 2026 warranty claims and setup guidance.

2. Sharing Personal Information

We share your Personal Information with authorized service providers to fulfill our global contracts:

• Shopify: Our primary e-commerce engine.
• Airwallex: Our secure global payment gateway for processing international transactions.
• Google & Meta: To provide relevant advertising and analyze store performance via Google Merchant Center and Google Ads.
• Logistics Partners: Local and international carriers (Royal Mail, DHL, UPS, FedEx) to facilitate DDP (Duties Paid) delivery.

3. Regional Privacy Rights

UK & European Union (GDPR): Residents of the UK and EEA have the right to access, port, correct, or erase their personal data. Your information is initially processed in Ireland and transferred to our Global Hub in Hong Kong under standard contractual clauses.

USA (CCPA/CPRA): Residents of California and other applicable states have the right to opt-out of the "sale" or "sharing" of their personal information for cross-context behavioral advertising.

Canada (PIPEDA): We ensure all personal information transfers comply with Canadian federal privacy standards for commercial activity.

4. International Data Transfers

As a global entity, your data will be transferred and stored outside of your country of residence, including to Canada, the United States, and Hong Kong. We take all necessary steps to ensure your data is treated securely and in accordance with this Privacy Policy and applicable 2026 international laws.

5. Contact & Data Controller

To exercise your privacy rights or for questions regarding our data practices, please contact our Global Data Protection Team: